Technical Infrastructure Program Manager , SCFM

Technical Infrastructure Program Manager, SCFM

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Manufacturing Operations Transportation Operations and Reverse Logistics team (MOTOR) manages AWS and 3rd Party (3P) Supply Chain activities that include the following operations: 1) Inbound supplier-owned component warehousing and finished rack storage 2) Server and Rack assembly and 3) Reverse Logistics operations. In support of growth, in both scale of operations and portfolio of services, we drive the standardization of space planning, design and construction, periodic service and preventative maintenance, and security of our portfolio of global operations functions across our Supply Chain Facilities.

We are looking for an experienced, customer obsessed Technical Program Manager (L6) who is able to collaborate effectively with a technical team and be responsible for key aspects of the customer experience on new Liquid Cooling technology enablement for Server and Rack Test.

In this role, you will lead the definition, and shepherd the development, of new features as well as important optimizations to the facilities. The role is inherently cross-functional: you will work closely with a high-energy team of hardware engineers, program managers, user experience designers, QS, customer service leads as well as internal & external stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. A successful candidate will be a hands-on technical program manager with an established background in delivering complex projects, has strong technical ability, great communication skills, and a motivation to achieve results in a dynamic, fast-paced environment.

Key job responsibilities
The successful leader in this role will demonstrate the ability to drive facility upgrade and new green field building projects while simultaneously exploring new technologies and business models. You will: (1) Embrace the ambiguity in driving new technology Liquid Cooling facility upgrades for Manufacturing enablement (2) "Think Big," seeing beyond barriers and challenges to reset the bar (3) use business judgement to make the right decisions quickly and achieve results even in the absence of complete data.

BASIC QUALIFICATIONS

- Bachelor's degree combined with 5+ years supply chain, logistics or direct fulfillment experience
- 5+ years of experience working across functionally within tech and non-tech streams.
- 5+ years of team management experience
- 5+ years of complex program or project management experience

PREFERRED QUALIFICATIONS

- Experience managing, analyzing and communicating results to senior leaders.
- Known ability for process improvement and problem solving
- Experience with Risk and Issue Management

Our inclusive culture empowers Amazonians to deliver the best results for our customers.