Technical Applications Specialist

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.

Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Job Scope

We are looking for a full-time Technical Applications Specialist to join our APAC Export team. The work location of this role is flexible. This role can be based in Singapore, Bangkok (Thailand), Ho Chi Minh City (Vietnam), or Kuala Lumpur (Malaysia). This role will report to the Export Director, APAC who is based in Singapore.

The scope for the role is wide, considering both pre and post sales scientific and technical support. The role supports the sales & marketing team, helping with training and scientific verifications, validations, evaluations as well as post-installation and ongoing support to distributors and end customers. This role is high energy and highly collaborative, bringing together many stakeholders in projects. Being a part of both APAC Export (approximately 24 countries in Asia) and the wider APAC team, which includes India and ANZ, you are a strong and confident scientist who manages well the communication and project management that often goes with the role.

Key Duties and Responsibilities

• Scientific and technical lead to Diasorin APAC Export customers along with APAC Regional Product Managers
• Successfully collaborate with APAC Export team, Distributors and end customers on projects and product evaluations
• Manage the communication between distributors, end customers to Corporate especially with Product Enquiries, or complaints.
• Training of distributors and end customers through travels in the APAC region
• Occasional scientific/technical presentations, regulatory coordination and Reporting as required

Education, Experience, and Qualifications

• Minimum 5 years IVD Clinical diagnostics systems experience, ideally working knowledge of immunodiagnostic equipment, infectious diseases, and molecular diagnostics.
• Previous experience in a highly regulated environment and biotechnology industry and/or professional experience as application specialist in a clinical department at hospital or laboratory or IVD industry.
• Hands-on experience in doing the evaluation of diagnostics testing.
• Knowledge and skills in assay evaluation following CLIA & CAP guidelines, operating software for IVD instruments and test quality monitoring.
• Seasoned experience using Microsoft PowerPoint, Word and Excel.
• Excellent communication skills and prompt internal / external customer response rate.
• Highly organized, ability to work independently as well as part of a team.
• Fluent and clear spoken and written English, other Asian languages an advantage.

What we offer

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.