Team Lead, Amazon Logistics

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DESCRIPTION

If you are someone who can thrive in a fast-paced environment and takes pride in delivering smiles to our customers, then Amazon is looking for you. We are hiring for Process Assistant (Team Lead) roles at our Fulfillment Center where associates pick, pack and ship Amazon orders for our customers. If you want to be the one behind the smiles of our customers, take ownership of critical job functions and most importantly, be a part of a workplace where we "Work Hard, Have Fun, Make History" every day, then join us!

A Process Assistant (Team Lead) is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Associates can expect to work across all site job functions including receiving, stocking, and packing products and quality checks.

Key Job Elements:

1. Support and work in the department as required
2. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
3. Providing vacation coverage for Area Managers
4. Providing policy follow-up, attendance tracking (duties do not extend to discipline)
5. Tracking and reporting of labor hours
6. Assisting the floor as an associate resource, training associates and verifying SOP compliance
7. Ensuring successful area performance, through tracking, reporting and feedback of associate performance
8. Participating in Operational Excellence initiatives in some capacity
9. Filling in as needed with production duties
10. Fully understanding workflow and daily production goals
11. Reviewing and updating SOP as required
12. Assisting in keeping work area clean and organized
13. Identifying and addressing safety hazards within the work area
14. Coaching associates to work safely at all times
15. Participating in safety initiatives
16. Referring all job injuries immediately to area manager

• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• 1+ years of Microsoft Office products and applications experience

• Strong judgment and decision-making abilities
• Solution-oriented, analytical approach to problems
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
• Experience with performance metrics and lean process improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.