Team Head, Recovery

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Job Description

To manage Secured Autoloan/Mortgage collection and repossession Operations, as well as focus on minimising the newly classified non-performing loans (NPL), maximizes recoveries on existing NPLs, reduces charge offs and ensure compliance with policies during the sale of repossessed collateral.

Job Responsibilities

1. Lead and manage the recovery team to achieve key performance indicators including reducing newly classified NPLs and maximizing recoveries on existing NPL.
2. Oversee the repossession process for collateral, such as vehicles and properties ensuring all actions are conducted in compliance with company policies and regulation.
3. Strategically manage the sale of repossessed assets to achieve maximum recovery value.
4. Develop and implement strategies to reduce charge offs and improve recovery rates.
5. Monitor and analyse team performance, identifying areas for improvement and implementing appropriate action plans.
6. Prepare and present regular reports to senior management on team performance recovery trends and key operational metrics.
7. Establish and maintain productivity tracking systems to measure individual and team performance, identifying areas for improvement and implementing corrective actions.

Job Skills

• Mortgage-Collection
• Recovery-Operation
• Autoloan

Job Requirements

• Bachelor in finance or related field
• At least 10 years of experience in recovery operation preferably autoloan and mortgage
• Proven leadership experience with track record of managing high performing teams.
• Strong knowledge of repossession and collateral management processes.
• Expertise in productivity tracking and data driven performance optimization.
• Familiarity with banking regulations and compliance requirement related to loan recovery.

Please note only shortlisted candidates will be notified.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Banking