(Tampines) Senior Desktop Engineer | 1 Year Contract | 1 Month Completion Bonus

Senior Desktop Engineer | 1 year contract, renewable | Office Hours

1 year contract, renewal basis
Up to $3,600 + Standby allowance + 1 month completion bonus
Mon to Fri Office hour | Required to work on Saturday once a month

Responsibilities:

1. Technical Leadership:
   Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
   Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
   Lead desktop-related projects such as system upgrades, migrations, and deployments.
2. System Architecture and Design:
   Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
   Develop and maintain desktop security policies, configurations, and access controls.
   Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.
3. Team Collaboration and Mentoring:
   Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
   Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
   Participate in hiring processes and performance evaluations for desktop engineering team members.
4. Documentation and Compliance:
   Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
   Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
   Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.
5. Continuous Improvement and Innovation:
   Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
   Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
   Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Requirements:

1. Essentials:
   Minimum 3 years of relevant working experience.
   Extensive experience in desktop engineering, system administration, or related IT roles.
   Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
   Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
   Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.
2. Desired:
   Excellent problem-solving skills, analytical thinking, and attention to detail.
   Leadership abilities including project management, team collaboration, and mentoring.
3. Education:
   Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
   Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable.

To apply:

• Email your resume to bowie@goodjobcreations.com.sg
• Email Subject: Senior Desktop Engineer

EA Personnel Name: Chin Pao Yee (Bowie)
EA Personnel No: R2198732
EA License No: 07C5771