Talent Acquisition Business Partner, HR Operations

Scope of Responsibilities (but not limited to):

People and Culture:

• Engage with our colleagues to gain an understanding of our people and culture and brainstorm ideas to enhance our Employee Value Proposition.
• Encourage a culture of open communication to enhance employee job satisfaction and productivity.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture.
• Plan and coordinate social events to engage employees and promote diversity and inclusion.

Compliance and Procedure:

• Manage exit interviews and offboarding procedures with care and adherence to legal and company policies.
• Document processes and maintain records.
• Work with stakeholders on performance review plans and support performance management of poor performing employees, including the development of a Performance Improvement Plan.

Onboarding/Orientation:

• Ensure all documentation, assets, and access are in place by start date for a seamless onboarding experience.
• Facilitate engaging orientations and onboarding sessions to welcome new employees and help them integrate smoothly.

Talent Acquisition:

• Work closely with different stakeholders to understand our hiring needs and manage end-to-end recruitment.

Operations:

• Assist Project Directors/Project Managers with human resources planning and staff allocation in accordance with project budgets.
• Determine the company's capacity to interview and shortlist candidates to meet the staffing requirements of projects, assign personnel to projects, and hire staff based on their skills and experience.
• Collaborate on resource management with HR departments on employee relations and payroll.
• Provide ongoing resource management and related support (e.g., monitoring staff utilization, workload, and overtime hours).
• Mitigate resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
• Handle various HR-related tasks, including employee inquiries, reports, and ISO audits.
• Collaborate with HR, keep abreast of and familiarize with Employment Act, Tripartite Standards and Guidelines, and trends in resource management in the IT industry.
• Attend to customers’ needs and queries.
• Plan and administer training and development programs.
• Any ad-hoc duties assigned from time to time.

Desired Skills & Expertise:

• Diploma in Information Technology and/or Human Resource Management, or any relevant field of study.
• Minimum 5 years of experience in recruitment and business development.
• Well-versed with Singapore’s labor laws and fair employment guidelines.
• Excellent interpersonal and communication skills.
• Bilingual in English and Mandarin (to communicate with Chinese-speaking staff and employees' feedback and concerns).
• Tenacity to work under pressure and within tight deadlines.
• Ability to multi-task with minimum supervision.
• Able to explore new recruitment channels/methods.
• Recruitment in the IT Outsourcing and Managed Services industry would be an advantage.
• Candidate with CEI basic, a MUST.
• Proven track record of successfully recruiting and placing candidates in a variety of roles and industries.
• Strong networking and relationship-building skills.
• ONLY Singaporeans need to apply.

How to Apply:

Interested professionals who have the above experience/skills are encouraged to send your latest resume in MS Word/PDF format.

Please provide the following for speedier processing and confirmation of interview:

• Personal details
• Reasons for Leaving (Past & Present Employment)
• Last Drawn Salary
• Expected Salary
• Date of Availability

We regret that only shortlisted candidates will be contacted for further discussion.