System Analyst (WMS/Hands-On Application Support Exp)

Responsibilities:

Ongoing Support:
- Build strong working relationships with freight accounts, thoroughly understanding their needs and concerns.
- Collaborate closely with the Regional Head Office team to resolve issues.
- Gather customer feedback and relay it to management and RHO for resolution.
- Continuously seek and recommend process or system improvements for customers.
- Address daily support issues and work on timely problem resolution.

Projects:
- Manage assigned projects as needed.
- Participate in testing, training, implementation, and post-implementation support for projects.
- Establish relationships with all stakeholders to understand their project-related issues and needs.
- Implement assigned solutions promptly and with high quality.

Requirements:
- Minimum Bachelor’s Degree in Computer Science or a related field.
- Required knowledge and experience in WMS and SCM.
- 3-5 years of experience, including at least 3 years in application support.
- Strong understanding of freight forwarding and shipping.
- Proficient in at least one programming language.
- Basic knowledge of Unix platforms and PowerBuilder is a plus.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to beile.lim@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R24121196 | EA License 16C7883