System Analyst

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of System Analyst-Developer to join our Service Delivery Division. The candidate must be an enthusiastic, proactive, and motivated individual with a real passion for new age digital transformation profession who would work closely with our Division Manager and (internal/external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a System Analyst-Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relate to quality or process improvements.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes. Clarify which tools need to be developed/revised based on the gap of the As-Is/To-Be system and business operation processes.
• Development of migration tools (Migration data creation using Access, etc.) and any other new tools in order to adapt to new operation processes.
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC.
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Basic Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath (RPA).
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region when required.
• Diploma/Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.

Additional Strengths (optional)

• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.