SVP/VP, Business Project Lead, Global Financial Markets Operations (GFMO), Group Operations | S[...]

SVP/VP, Business Project Lead, Global Financial Markets Operations (GFMO), Group Operations

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Support Product Owners/Business Project Managers in the execution of Project workstreams, organise and facilitate requirements gathering workshops, mapping out of As-IS and To-Be processes, review/validate/prioritise user requirement/User Stories, support UAT and implementation, and provide post-implementation support.
• Elicit and analyze user's requirements from various team and document the End-to-end business process flow, identifying gaps and addressing potential risk.
• Collate and manage all the details regarding the application for the assigned business vertical- information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Collate and rationalize all stakeholders' requirements and walkthrough these requirements with Tech BA and Developers/QA to estimate efforts and coordinate testing.
• Actively partner with stakeholders and tech teams in the solutioning process to ensure that the business solutions being implemented are thought through with a strategic view, standardization of processes, design for intelligent operations, and a data-driven operating model with dashboards.
• Clear understanding of the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Manage UAT in terms of timeline, managing the tester's test cases and testing results. May involve in testing as well.
• Prepare proper documentation on the data flow, design, business solutioning, and testing approach in accordance with predefined template.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Lead GFMO's adoption of AI-assisted automation (e.g. JIRA Assists) for user stories/acceptance criteria and test cases automation.
• Strengthen GFMO's partnership with tech partners and tech delivery quality via GFM T&O Quality Review Forum.

Required Experience

• 10-15 years of experience with Business Analyst/Project Management and/or processing in treasury products (both vanilla and structured derivatives).
• Strong quantitative, analytical, problem-solving, and process/system architecture/data structure design skills.
• Able to translate user requirements and analysis into technical requirements/process maps, and solutions to meet objectives.
• A self-starter and learner who takes the initiative to challenge the status quo.
• A natural leader who displays integrity, humility, and responsibility, with excellent interpersonal relationship skills.
• Detail-oriented and able to join the dots for the bigger picture.
• Good written and verbal communication skills, able to present and facilitate meetings/workshops.
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork.
• Ability to thrive in a dynamic and rapidly evolving environment.
• Ability to multi-task, work independently and perform well under pressure.
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact.

Education / Preferred Qualifications

• Bachelor's Degree or equivalent qualification.
• Relevant Treasury & Markets product or technical certificates, e.g. Certified Business Analyst or Agile product owner/scrum master etc.
• Experience/Technical skills relating to Data Analysis &/or emerging/new technologies will be an added advantage.