Supply Chain Manager

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

As the Demand & Supply Planning Manager, you will be responsible for all forecasting activities to create an accurate demand forecast mid-long term for our Food Businesses. In this role, you will also support the Demand & Supply Planning Manager to lead IBP with DC, Store and Commercial team for OOS, SMS review and KPI reporting, lead improvement on vendor fulfilment, and projects.

• Perform end-to-end of the order cycle for inventory management including coordinating with the suppliers and distribution centres, to ensure timely delivery of goods to island-wide stores.
• Responsible for healthy on-shelf availability of inventories to meet customers' demands.
• Work closely with Demand Planners on weekly demand forecasting activities, and plan and communicate weekly allocation to stores.
• Work with flow-through suppliers to secure stocks for promotions and festive.
• Work closely with the suppliers for timely rebuy of all perishable SKUs and continuously improve on service level including van sales, DSP vendors.
• Responsible for optimising inventory levels to meet customer demand while minimising excess stock and improve stock holding by managing MOQs and delivery frequency.
• Work closely with the Commercial team and the distribution centres to anticipate and manage promotions, festive build-ups, new products, excess products, and discontinued items exit strategies.
• Work closely with the Commercial team to manage slow moving stocks and plan for timely clearance.
• Utilize demand forecasting, inventory analysis, and other data-driven insights to drive continuous improvement in replenishment processes and performance
• Monitor and track KPI, drive performance and perform root cause analysis
• Management of key upscale indent vendors.
• Ensure full compliance on processes and audit and highlight any exceptions.
• Lead and manage team, including setting goals, providing guidance and support, and conducting performance evaluations.
• Lead and support supply chain projects.
• Generate weekly reports to review the vendor’s service level performance.
• Utilize demand forecasting, inventory analysis, and other data-driven insights to drive continuous improvement in replenishment processes and performance.
• Develop and implement replenishment strategies to optimize inventory levels and meet customer demand, considering lead times, transportation costs, and supplier.

About You

• Minimum Diploma in Business, preferably Degree in Supply Chain Management, Logistics or equivalent
• Minimum 6 years of work experience in similar capacity.
• Experienced in forecasting, data analytics, inventory planning, supply chain concepts, statistical forecasting, and related processes.
• Proficient in advanced Microsoft Excel, Microsoft Office Tools.
• Dynamic, self-motivated, and able to work under pressure.
• Strong analytical capability, excellent negotiation, and planning skills.
• Excellent communication (spoken and written) and interpersonal skills.
• Proficiency in Power Query, Power BI and analytical skills will be an added advantage.
• Knowledge of DC operational routines in Retail industry is an added advantage.
• Knowledge in SAP is an added advantage.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines