Supervisor (Retail Sales & Warehouse)

Benefits:

• Nearby MRT (Kaki Bukit Station)
• OT
• Incentive/Commission

Key Responsibilities:

Retail Sales:

• Ensure customer satisfaction through excellent customer service.
• Perform daily store operations; opening and closing.
• Perform cashier duties e.g., manage transactions using POS system, scan goods and ensure pricing is accurate, collect payment, and issue receipts.
• Ensure stock inventory is always available and tally with the POS system and sales generated.
• Greet, serve, and provide assistance to customers.
• Keep up to date with special promotions and put up displays.
• Maintain high and positive energy on sales floor.
• Achieve sales targets set by the company.
• Handle feedback and complaints professionally.
• Assist in display of merchandise and organizing the sales floor and inventory areas.
• Perform other ad hoc jobs as assigned by the superior.
• Practice Standard Operating Procedures (SOP) consistently.
• Any other ad hoc duties assigned by Manager/Director.

Warehouse:

• Lead a team of store personnel in warehousing and daily operations.
• Ensure proper storage of goods and maintain good housekeeping.
• Ensure warehouse activities are carried out efficiently and comply with safety standards and guidelines.
• Plan warehouse operations.
• Prepare inventory reports and be in charge of stock count.
• Prepare reports and assign jobs to staff.
• Plan schedules and coordinate with part-time staff.
• Responsible for safe and efficient receipt, storage, and dispatch of goods/materials.
• Keep track of quality, quantity, stock levels, delivery times, and efficiency.
• Any other ad hoc duties assigned by Manager/Director.

Requirements:

• Possess good communication skills and be self-motivated.
• Pleasant, friendly, engaging personality, and customer-oriented.
• Attention to detail and a sense of urgency are needed.
• Independent and proactive.
• Basic computer knowledge.
• Able to work retail hours and willing to support OT or work on PH if necessary.