supervisor

The Cleaning Supervisor oversees several project sites and their team of cleaners and cleaning tasks. He/She supervises cleaners to carry out their work, inspects the work area cleaned by cleaners, manages work schedules, and reallocates work to cover absences. He/She ensures all cleaning equipment is well maintained and safe for use, checks on the stock level of cleaning materials and equipment, and must also be able to perform cleaning duties.

Responsibilities:

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at worksite.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.
• Identify training needs for all cleaning staff.
• Implement work plans.
• Inspect work done by cleaners daily.
• Interact and build relationships with customers.
• Able to work on weekends & Public Holidays.
• Monitor and follow up on compliance with cleaning procedures, workplace safety, and tender specifications.
• Monitor cleaning material stock levels and re-order materials when needed.
• Plan out work schedules for cleaners.
• Provide help and guidance to immediate reports.
• Solve operational problems and make decisions.
• Submit daily cleanliness report.
• Supervise team of cleaners in their assigned tasks.
• Train cleaners and team leaders on service standards.