Student Experience and Engagement Officer

The Student Experience and Engagement Officer is responsible for providing administrative and logistic support to student activities and events about Student Committee, Student Clubs and Leadership Programs to provide an enriched campus experience and create a vibrant campus student community at Curtin Singapore. This includes support for planning and executing student-related activities and events, maintaining accurate records, and generating reports. The officer will also coordinate activities associated with student orientation, graduation or any University events.

The position is also responsible for providing career information and guidance to students, helping them to define their career goals, develop job search skills and connect with recruiters. The officer will work closely with alumni or industry partners, securing commitments from them to provide professional expertise and volunteer service in the organising of career development workshops, internship opportunities, work-based projects, mentorship and other career-related activities.

DUTIES:

1. Career Services

• Meet with students and graduates and provide successful career placement guidance.
• Coordinate planning and implementation of internship placements for students.
• Develop and conduct relevant career development workshops to develop students’ employability skills.
• Plan and organise relevant industry engagement events to provide opportunities for students to connect with the industry and learn from industry leaders on career and professional development.
• Establish and maintain critical industry networks and communication links and develop strong partnerships with industry.
• Organise career fairs and/or participate in career fairs organised by external parties or employer partner events suitable for students and graduates.
• Promote and manage Student Leadership Programs in conjunction with personnel from the University.

2. Alumni Relations

• Build relationships with alumni and engage them in meaningful ways.
• Keep alumni aware of Curtin Singapore’s developments and needs.
• Attend alumni meetings and events as and when required.

3. Student Activities

• Plan, develop, review and execute programs and student activities in consultation with the Senior Manager (Student Support & Services).
• Set performance targets, goals, objectives and priorities for each program in line with the strategic plan targets of Curtin Singapore.
• Manage and liaise with Curtin Singapore Student Committee and Student Clubs.
• Ensure information for students regarding the activities program is accurate and readily available.
• Provide a high level of responsibility for students when on activities and ensure all activities are carried out in a professional, safe, and centre-appropriate manner.
• Ensure that the activities program is cost-effective, and activities are financially viable.
• Build rapport with students.
• Effectively review and analyse the success of activities through a variety of mediums and implement changes as required.

4. Campus Events

Orientation

Manage the planning, coordination, and execution of an orientation program each intake for Curtin Singapore students.

Manage the planning and coordination of new arrival support assistance including airport pick up arrangement, accommodation assistance and a peer mentor system.

Graduation

Manage the planning and coordination of the annual graduation ceremony in Singapore for Curtin University in conjunction with the Curtin University Graduation office.

Symposium/seminar/conference

Manage the planning and coordination of symposium/seminar/conference in relations to campus-led initiatives and research development. This includes working with University personnel to help develop, plan implement and evaluate events and special functions.

5. Other

• Maintain a current database of student knowledge and events pertaining to reporting.
• Produce periodic in-house campus newsletters that are relevant to staff and students.
• Any other duties as assigned by the Senior Manager (Student Support & Services) and Director Learning and Teaching.

SELECTION CRITERIA:

Essential:

• A Bachelor’s degree (or higher).
• A minimum of two years experience in a customer service/administrative role preferably in an educational institution.
• Excellent communication (both verbal and written) and interpersonal skills.
• Proven ability to meet deadlines and work with minimum supervision.
• Well-developed time management and organisational skill.
• High levels of initiative and problem-solving skills.

Desirable:

• Experience in academic administration in the tertiary education sector.
• Experience in working with international students.
• Fluency in a second language/work experience in a foreign culture.