Store Supervisor

Job Description

1. Handle the daily operations of the store
2. Responsible for financial performance of the store, including profit & loss and implement appropriate cost control measures
3. Manage the store’s budget and forecasts to meet or exceed management expectations
4. Maximize profitability of the stores
5. Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
6. Supervise food and operational safety to ensure a comfortable environment for the customers
7. Provide efficient and professional service to customers
8. Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
9. Control labour through effective manpower scheduling and monitor leave of staff
10. Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
11. Manage, supervise and groom team members to ensure maximum utilization of manpower allocated
12. Handle all store's administrative duties and any ad-hoc duties from store managers from time to time

Job Requirements

1. Minimum of 2 years management experience in Food & Beverage industry
2. Excellent communication & interpersonal skills
3. Possess good organizational and management skills
4. Possess good working attitude