Store Manager at MBS (Luxury Retail)

Job Summary

To maximize sales productivity while nurturing, developing, and motivating a strong retail team and creating a memorable and pleasant customer shopping experience.

Key Responsibilities

1. Directly responsible for sales and profit performance in the assigned store.
2. Work with the Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
3. Manage the store team to maximize sales and profit performance.
4. Partner with different internal departments regarding merchandise presentation, marketing, operations, etc.
5. Identify items and merchandise classifications of high sales and profit potential.
6. Identify potential areas for improvements in store operations and merchandise flow to maximize the department's performance.
7. Direct the execution of promotional strategies and programs, assuring that they support sales, marketing, and profit objectives.
8. Execute Ralph Lauren's promotional strategies and programs, assuring that they support the overall sales and profit objectives.
9. Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customers’ expectations.
10. Ensure the maintenance of appropriate and balanced inventory levels.
11. Responsible for ensuring adequate store maintenance and housekeeping.
12. Stay updated on relevant current and emerging trends and competitors to maintain awareness of store performance and market.
13. Supervise and develop store staff capable of meeting sales, margin, expense as well as merchandising standards, operating objectives, and customer service initiatives.
14. Evaluate, develop, mentor, and train store teams and work with the Learning & Development team to close the gaps.
15. Perform any other duties and obligations that may be designated by the Company which are reasonably consistent with your job title.

Requirements

1. A Degree or above is preferred but not required.
2. Minimum 3 years of retail management experience, with at least 1 year within a high-volume luxury retail environment.
3. High level of interpersonal and communication skills.
4. Strong business acumen, with excellent leadership and problem-solving skills.
5. Enthusiasm and ability to build and maintain an environment that projects a high level of sophistication consistent with Ralph Lauren's lifestyle philosophy.