STORE ASSISTANT

Store Assistant Duties and Responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandise displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

1. Assists in achieving store recruiting goals
2. Run Cash Register
3. Drive the achievement of the store’s sale targets while also meeting individual sales goals
4. Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
5. Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
6. Facilitate staff trainings and new hire inductions, ensuring the proper follow-up steps are taken
7. Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
8. Identifies performance issues and policy violations according to company policy and partners with the Store Manager
9. Keeping the store fully stocked
10. Maintaining the highest level of visual merchandising and store conditions
11. Delivering exceptional sales services for improved customer satisfaction
12. Interacting with customers and identifying their needs and preferences
13. Operating cash registers and point-of-sale machines
14. Receiving and verifying the quality and quantity of new shipments
15. Enforcing in-store security and health and safety procedures and regulations
16. Perform any other duties assigned by the director

Store Assistant Duties and Requirements

1. High school diploma or GED is preferred
2. Proven retail sales experience
3. The ability to stand for extended periods
4. The ability to use labeling and pricing equipment as well as Point of Sale (POS) software
5. The ability to work in a fast-paced environment
6. Strong organizational skills
7. Effective communication skills
8. Exceptional customer service skills
9. Detail-oriented
10. Previous specialty retail management experience, preferably in the outdoor industry
11. Retail background preferred - previous management experience
12. The ability to work under pressure
13. Availability to work within opening hours (e.g. evenings, holidays, weekends)