Sr. Manager, Strategy and Operations, Specialist Geo Operations - APJ

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Sr. Manager, Strategy and Operations, Specialist Geo Operations - APJ

Sector: Operations and Facilities Management, Project and Program Management, Sales and Business Development
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS Sales is seeking a Strategy & Operations Leader to align and support all of Specialist GTM direct and indirect teams aligned to AGS APJ Areas. This role will partner with the Director, Specialist GTM for APJ to help grow adoption for strategic AWS domains and services. This role will work with the worldwide Pillar-aligned Operations teams to continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with the Specialized Sales leadership to develop, implement and manage the annual GTM plan, business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The Specialist Sales Operations Leader will lead a team and act as a trusted business advisor to Specialist GTM Leader for APJ, leveraging data and analysis to land business insights, develop GTM strategies, and scale the business. Your insights will drive incubation and growth for some of the most complex, innovative and revenue driven offerings in the AWS portfolio. This position also manages the administration and execution of the team's goals and targets, including segmentation of business goals to the domain level, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results. This position will be responsible for managing the rhythm of the business activities such as Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. As such, this position will require a technical depth of understanding of the Service offerings and solutions to meet end-customer needs and business requirements.

Key job responsibilities

1. The successful candidate must be able to roll-up their sleeves, learn the technical solutions and understand the addressable opportunity by Geo and segment, and work directly with the data models to discern strategic insights.
2. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities.
3. They will be experienced at working with large data sets and the technical tools needed to work with them.
4. They will have superb communication and customer-relationship skills, analytic insight, and be a passionate advocate for their customers to other internal stakeholders.
5. Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities.
6. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.
7. They will hire and manage a team of high-performing sales operations professionals.

1. 10+ years of building and leading large teams and working in matrixed operating structures experience
2. Bachelor's degree or equivalent
3. Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
4. Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent

1. Master's degree or equivalent
2. 10+ years of driving growth through and with cross-functional teams including inside sales, technical, marketing, segmentation, legal (contracts) experience
3. Experience working within a high-growth, technology company.
4. Proficiency with annual forecasting and planning and related 3rd party tools.

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