Sports Manager

Job Purpose

The successful candidate will lead and manage a team to take charge of GCB/Sports Sub-Committee.

The Manager will lead the department in the publicity needs of the Club internally and externally. Content and events developed by the department is supervised by the General Manager. Material produced is vetted by the General Manager, who acts as the Club’s media liaison. The Manager also works closely with the GCB/Sports, Sub-Committees.

The Manager oversees all the Sports sections and facilities internally and externally. Sport Facilities includes Changing Room, Gym, Hot and Cold Pool, Swimming Pool, Bowling Alley, Billiard Room, Outdoor Field and Sporting Courtyard and Satellite Sports Ground.

Job Responsibilities

Sports Section Management

1. Formulate and implement Department’s plan, goals and strategies in line with corporate objectives.
2. Supervise and oversee management of all sports sections and activities.
3. Section’s Liaison - Be the Club’s Representative for Section hours/activities/events.
4. Build rapport with Convenors, Sub Committee & Section Members.
5. Ensure adequate knowledge of Club’s Constitution, Bye Laws, Convenor’s Handbook.
6. Coordination with all other Departments, Personnel, Vendors, Authorities.
7. Section’s Administration – Accounts, Membership, Transaction, Statistics.
8. Communications – Club, Section, Member, Conflict Management.

Sports Academy

1. Sports Academy Marketing - vets and approves collateral to be displayed at the Club.
2. Liaison with Partner/Vendor.
3. Revenue Sharing/ Generating SURPLUS for SRC.
4. Ensure proper Administration duties – Registration/Payment/Attendance/Guest Relations/Big Data.

Sports Events/Activities

1. Develops, implements, and adheres to Sports budget.
2. Supervises and develops the content of printed and online media, including SRC Plasma screen, SRC website, and e-news bulletins, Public Relation posters and advertisements, work closely with marketing department in relations to the publicity of the events.
3. Ad-hoc writing of reports and publications for the Club, including souvenir magazines and the annual report.
4. Lead and develops Sports members events organized by the department.
5. Coordination with other Departments/Convenors/Sub Committee/Vendors/Members/Guests.
6. Supporting Club & Other Departments’ Events/Activities.

Sports Facilities Management

1. Ensure sports facility is clean, safe and well-maintained at all times.
2. Oversees maintenance and repairs of equipment, indoor and outdoor facility as needed. Plan and prepare advisories for members on scheduled maintenance and unscheduled works.
3. Lead team in Adherence to preventive maintenance schedules and ensure that corrective actions are taken promptly.
4. Oversee service delivery and ensure compliance with contractual obligations by vendors.
5. Overseas and manage the key system and facility booking system including performing monthly audits to ensure accurate record.
6. Conduct regular inventory audits and manage the disposal of inventory and assets as needed.
7. Oversee the detailed records of fulfil administrative and operational requirement.
8. Implement safety protocols and emergency procedures to ensure the well-being of members.
9. Manage and resolve members’ request / feedback / complaints.

Others Scope Work

1. Ensure Customer Satisfaction.
2. Attend GCB and section meetings on behalf of the Club.
3. Work actively with GCB Chairman, Conveners and Sportsmen in achieving sporting excellence of the Club.
4. Present regular department MC reports, variance reports, events calendar to update on S&R activities.
5. Forecasts annual budget for department.
6. Organizes event calendar for the department.
7. Oversees the Corporate Communication with all stakeholders.
8. Develops policies to enhance the efficiency of the communication and to further the building and maintaining of a positive corporate brand.
9. Manage duty roster for the department.
10. Does performance appraisals for all department staff.
11. Manage Teams and/or Departments.
12. Communicate common goals, direction and accountability among staff.
13. Any other duties as assigned by the General Manager/Secretary.

Develop staff by Coaching, Mentoring and Engaging Career Discussions

1. Exhibit effective performance management practices within department in accordance with organizational policies and procedures.
2. Monitor budgets, forecasting, work allocations and staffing of the various departments, interview new staff.
3. Instil discipline and provide training for staff.
4. Handling all staffing responsibilities, including hiring and training. Review teams' learning and career development initiatives to align organisation's learning agenda.
5. Set staff work schedules and monitor staff performance.

Workplace safety and Health

1. Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
2. Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
3. Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Requirements:

• Bachelor’s Degree in Business Administration, Communications or related field.
• 5-10 years in Sports Events Management (Club).
• Good knowledge of different business functions.
• Proven record of managing complex budgets successfully.
• Excellent communication, written and verbal and decision-making skills.
• Must be polished and articulate, and use these skills to manage members relationships.
• Experienced working with staff on all levels.
• Ability to work unpredictable hours, including some evenings and weekends.
• Continuously focus on improving customer satisfaction to create customer loyalty and deliver a positive event experience.