Specialist, Platform Quality

About StackAdapt

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance every day. StackAdapt was founded with a vision to be more than an advertising platform; it’s a hub of innovation, imagination, and creativity.

StackAdapt is a Remote First company, we are open to candidates located anywhere in Singapore for this position.

What you'll be doing:

• Quality Assurance Support: Assist in conducting audits of exchange inventory to ensure compliance with brand-safe advertising practices. Learn to identify and address issues related to ad-serving and platform functionality.
• Client Support Assistance: Provide support in addressing inquiries and requests from the sales team through Freshdesk. Learn to troubleshoot ad-serving issues and provide guidance to stakeholders as directed by senior team members.
• Training and Development Participation: Participate in training sessions on processes and best practices to enhance your understanding of platform quality initiatives. Proactively seek opportunities to learn and develop new skills.
• Research and Analysis: Support research efforts to analyze advertising laws, regulations, and industry developments globally. Learn to interpret regulatory requirements and contribute insights to support compliance efforts.
• Reporting and Data Entry: Assist in the preparation of reports detailing key metrics related to platform quality. Learn to work with large datasets, ensuring accuracy and completeness of data entry.
• Platform Maintenance Support: Aid in maintaining data hygiene, record-keeping, and troubleshooting activities to support platform integrity and functionality. Learn to identify and address technical issues under the guidance of senior team members.

What you’ll bring to the table:

• Educational Background: Recent graduate with some working experience.
• Analytical Skills: Strong analytical skills with the ability to interpret data and identify patterns. Familiarity with Microsoft Excel is a plus.
• Communication Skills: Good verbal and written communication skills to effectively collaborate with team members and communicate with stakeholders.
• Interest in Industry: A keen interest in online advertising and a desire to learn about industry trends and technologies.
• Attention to Detail: Meticulous attention to detail and a commitment to maintaining high standards of quality and accuracy.
• Team Player: Ability to work collaboratively in a team environment and support colleagues in achieving team goals.

StackAdapters Enjoy:

• Competitive salary + commission structure
• CPF contributions
• Work anywhere in the world for up to 90 days per year
• 20 days of paid vacation + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Private Health Insurance coverage
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Coverage and support of personal development initiatives (conferences, courses, etc)
• An awesome parental leave policy
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

• Ad Age Best Places to Work 2024
• G2 Top Software and Top Marketing and Advertising Product for 2024
• Campaign’s Best Places to Work 2023 for the UK
• 2024 Best Workplaces for Women and in Canada by Great Place to Work
• #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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