Specialist Clinic Operations Manager REF: EN

What you'll be doing

• Manage patient billing processes
• Address discrepancies, and ensure compliance with insurance and regulations
• Oversee accounts receivable and collaborate with finance for timely payouts
• Optimise appointment scheduling to improve patient flow and reduce wait times
• Provide financial guidance on insurance coverage, payment options, and assistance programs
• Supervise and mentor junior staff, conducting reviews and ensuring policy adherence
• Streamline patient care and administrative workflows across departments
• Lead service development initiatives and implement process improvements
• Ensure compliance with regulations and prepare reports on billing, scheduling, and financial counselling

What we're looking for

• Bachelor Degree level in Public Healthcare/ Business Administration or related studies
• 5 - 6 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical or hospital setting
• Strong understanding of medical billing practices, insurance procedures, and financial counseling
• Strong leadership, interpersonal, and team development skills, with the ability to effectively manage, motivate, and nurture team strengths and capabilities
• Excellent organisational and time management abilities, with attention to detail and proficiency in healthcare management software

Interested applicants, kindly furnish us with your detailed resume in MS Word format and click the Apply Now button.