Spa Therapist

Job Description:

• Perform spa treatments to a high standard according to the spa's standard operating procedures and policies
• Ensure delivery of bespoke services to all guests in the Spa and Fitness Centre
• Ensure the highest level of comfort and service, and create a genuine, warm and welcoming environment for our guests
• Knowledgeable about retail products related to specific menu treatments and their benefits, and able to make recommendations thereafter, confident in dealing with guests’ requests and queries
• Provide proper documentation to the Spa Manager, to ensure that commissions are generated properly and retail sales are accurately tracked
• Maintain hygiene and cleanliness of treatment rooms
• Refer and abide by the spas standard operational procedures, policies and form manuals, comply with all company policies
• Any other duties that may be delegated by the management through the Spa Manager

Requirements:

• Relevant certificates in Massage services
• First Aid and CPR certificate (an advantage)
• Previous experience in a 5 star/luxury hotel will be good
• Knowledge of herbal therapy, body treatments and facials
• Knowledge in operating Spa machines and equipments
• Good communication skills
• Able to work in a fast paced environment and can multitask
• Ability to remain calm and composed under pressure