Social Worker - West Zone

Job Role

• Provision of casework management and counselling through social work assessments and intervention in the management of ESRD patients. (BPSS, Risk & Needs Matrix, Case Intervention Plans etc) in the context of both medical knowledge in community dialysis setting.
• Delivery of social work services and programmes to ESRD patients in need and their families.

Main Responsibilities

• Manage ESRD patients in dialysis centre or home dialysis (HD/ PD) through client engagement, conducting interviews, data collection, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualisation, case planning and intervention plans for best patient outcomes
• Identify presenting/underlying issues and problems to design a care plan to enhance/maintain and promote psychosocial functioning of patients
• Conduct FFRs (Financial Fee Reviews) and placement on NKF subsidies and welfare programmes
• Conduct visits to dialysis centre, home or hospitals to provide supportive counselling
• Advocate for the protection of patient's dignity, confidentiality and rights
• Collaborate with healthcare professionals professionally internally and externally in total patient management
• Network with government, community, social agencies or individuals to mobilise social resources to meet patient's needs
• Facilitate patient and caregiver support group programmes
• Document bio-data of patients and interventions in clinical system for records, complete timely online case documentations (Case session recordings, follow-up recordings, risk and needs assessment, social reports, patient feedback forms etc)

Qualifications

• BA in majoring Social Work/Graduate Diploma in Social Work
• Registered Social Worker (RSW) with the Singapore Association of Social Workers

Experience

• Experience in social service agency, with at least 3-4 years in direct social work practice
• Candidates without experience are welcome to apply

Note

• Dialysis Centre Coverage: West
• Comfortable with travelling arrangements to different dialysis centres