Social Worker

Position Overview

The Social Worker (SW) for the Whampoa Family Service Centre will manage assigned caseload and implement client intervention plans. This includes supporting the Centre's casework system, providing information and referral services, and networking with community partners. The role also involves leading and supervising group and community work programmes, collaborating with organisations, and performing additional duties as assigned by the Supervisor and Centre Director.

Key Duties and Responsibilities:

1. Casework & Counselling

1.1. Maintain a reasonable caseload.

1.2. Identify and assess the needs, then plan and implement appropriate intervention plans.

1.3. Support the centre’s casework system including administration, intake, referral, evaluation and closure of cases.

2. Information & Referral (I&R)

2.1. Provide appropriate information and referral services to individuals seeking assistance from our Centre.

2.2. Support the centre’s I&R standard operating procedures, including administration, intake, referral, outcome follow-up and case closure.

2.3. Network and outreach to residents and relevant partners in our Community to identify and address community needs.

3. Groupwork and/or Community Work Programmes Development

3.1. Plan, implement, monitor and evaluate programmes.

3.2. Collaborate with team members to develop programmes and identify the needs of families in our community.

3.3. Liaise with organisations and partners to enhance work with families and the elderly within our community.

3.4 Engage, motivate, and collaborate with volunteers in programmes involving staff.

4. Other duties

4.1. Undertake additional responsibilities and duties as assigned by the Supervisor and Centre Director.