Site Reliability Engineer (IFE DCC)

Location: Singapore - Suntec, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircraft. Our simulators train the next generation of pilots for fighter jets, transporters, and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference. Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation, and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

In-Flyt Experience (IFE)

In its business shift, Thales In-Flyt Experience Business Line is massively digitalizing its offers with comprehensive digital in-flight entertainment solutions. Over the past years, while evolving our solution, we have engaged with premier airlines across the globe to ensure we are thoroughly addressing their pain points. In parallel, Thales IFE has engaged with recognized leaders in the consumer world to enrich IFE solutions on proven hardware technologies and software development methodologies from some of the largest digital players. Thales IFE implements a technological shift by bridging the gap with the consumer world into end-to-end platforms, spanning both on the ground and onboard the aircraft, with the onboard systems now considered as a simple extension of the ground infrastructure.

Digital Competence Center (DCC)

Thales IFE has decided to create a leading technology center in Singapore for its IFE Digital Engineering. It will leverage unique digital skillsets from Singapore and neighboring countries on Cloud engineering. Thanks to a multi-year strategic plan, Thales is locating at WeWork@Suntec, a center that will be the Cloud Center of Excellence for Thales IFE Business Line. Initiatives towards public cloud will be led from Singapore, covering Site Reliability expertise, Security analysts, and push-to-cloud projects. High-end cloud engineers are expected to be part of such projects and rely on agile and modern leadership practices.

Responsibilities:

• You will work on key initiatives to help the operational scaling and growth of the non-production and prod services.
• You will contribute to and maintain engineering system standards.
• You will provide expert diagnosis and review of the live service and application performance.
• You will provide deep support to the live services with emphasis on mitigation over break and fix.
• You will perform regular performance tuning, technological watch, and updates on the service platform.
• You will identify and develop processes, tools, automation, and software changes to address top operational issues.

Requirements:

• Bachelor's Degree in Software Engineering, Computer Science, or any relevant field.
• At least 2 years of relevant experience.
• To succeed at this job, you must have a good understanding of public cloud services and DevOps practices.
• You must have past experiences with Linux-based OS, Python programming language, automation techniques (e.g., Chef, Terraform), code versioning like Git, CI/CD chain, and monitoring/logging like Splunk.
• You must be used to manipulating code to improve system availability and latency and to optimize code for stability, functionality, and scalability infrastructure.
• You have to be passionate about “Infrastructure as Code” and think about “Server Immutability.”

At Thales, we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries, our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together, we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!