Shift Supervisor

The Shift Supervisor will be tasked to lead a team of biotechnologists to execute process operation steps to ensure the timely completion and delivery of batches.

The Shift Supervisor is a first line leader serving the following 2 key functions:

1. Management/ supervisory function on the shopfloor, leading the team, providing guidance and making decisions with respect to process issues.
2. First line technical expert on the shopfloor, troubleshooting, investigating issues and ensuring the development of technical competency of biotechnologists.

The Shift Supervisor reports directly to the Operation Manager.

1. Management
2. Ensure the morale, discipline and well-being of the team are well managed and taken care of.
3. Ensure timely intervention and escalation of any potential conflicts and misunderstandings between team members.
4. Monitor, plan and coordinate resources to ensure effective utilization of operational staff.
5. Conduct performance review and development discussion sessions to provide timely performance feedback to N-1 as well as supporting individuals in the team to achieve career aspirations.
6. Production
7. Ensure team performance in delivering production batches.
8. Ensure timely closure of process orders and batch records. Be the first line technical expert to lead investigation and troubleshooting of process issues and ensure timely escalation of issues.
9. Conduct Tier 1 meetings and ensure the use of Tier 1 board, including elements of Tier 1 KPI adherence.
10. CAPMAN, continuous improvement, issues reporting and escalation, etc.
11. Act as a backup to run the process when there is manpower shortage.
12. Quality
13. Timely escalation of Quality Risks so they can be assessed.
14. Timely creation of unplanned events in SAP.
15. Ensure the team's compliance with all relevant LSOP/Batch record requirements.
16. Perform timely review of documentation including batch records and make necessary corrections.
17. Participate in cGMP self-inspections to ensure compliance with internal LSOPs and regulatory requirements.
18. Responsible for ensuring high housekeeping standards and discipline on the shopfloor.
19. Support and facilitate self-inspections and coordinate for plant pre-audit preparation to ensure audit readiness.
20. Training and Development
21. Ensure that all biotechnologists are trained in accordance with the training matrix.
22. Provide support and guidance to new joiners, ensuring their smooth transition to the new environment.
23. Develop oneself as a process Subject Matter Expert (SME).
24. Guide junior employees to ensure knowledge transfer for business continuity.
25. Assist in conducting on-the-job training of the team.
26. Safety
27. Ensure safe and secure operations in the facility.
28. Identify and resolve potential safety issues or risks together with the team.
29. Support and facilitate safety audits and follow up on the recommendations.
30. Responsible as the primary work permit approver for the respective area.

1. A Diploma/Degree in any Engineering or Science related discipline.
2. At least 10 years of experience in a pharmaceutical manufacturing plant as manufacturing technicians or graduates with a minimum of 4 years of relevant work experience in an engineering or supervisory role.
3. Knowledge in SAP transactions.
4. Knowledge in cGMP and safety issue management.
5. Knowledge in biotechnology equipment.
6. Good troubleshooting skills.
7. People management skills.
8. Effective organization skills.
9. Effective communication skills.
10. Continuous Improvement mindset.
11. Strong conflict management skills.

To learn more about Singapore GSK and our people, please click on this link: GSK Singapore.

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology, and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged, and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK. In the absence of such written authorization being obtained, any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.