SERVICENOW TECHNICAL PRESALES

As a ServiceNow Solution Consultant, you will act as a technical expert and strategic advisor, collaborating with our sales team to understand client business challenges and craft tailored ServiceNow solutions. You'll play a pivotal role in connecting technical capabilities with client needs, driving successful pre-sales engagements, and building enduring client relationships.

Key Responsibilities:

1. Consultative Engagement: Work with the sales team to thoroughly understand client challenges, objectives, and technical requirements.
2. Tailored Solutions: Develop and present compelling proposals and value-driven solutions that leverage the ServiceNow platform to address specific client needs.
3. Product Demonstrations: Lead both standard and customized product demonstrations to illustrate the functionality and benefits of ServiceNow solutions.
4. Client Education: Clearly explain technical aspects of proposed solutions, address client queries, and provide actionable insights for informed decision-making.
5. Documentation: Create and maintain technical documentation that supports the sales process and ensures clarity in communication.
6. Pre-Sales Support: Assist in coordinating projects during the sales cycle, ensuring a seamless transition from proposal to implementation.
7. Continuous Learning: Stay updated on the latest ServiceNow features, best practices, and industry trends to enhance your technical expertise and thought leadership.

Requirements:

1. Extensive experience working with the ServiceNow platform in a client-facing role (pre-sales, consulting, or solution architecture).
2. Proven experience in creating technical documentation and proposals.
3. ServiceNow System Administrator Certification is required.
4. At least 2 ServiceNow Certified Implementation Specialist or pre-sales accreditations.
5. ITIL Foundations and Scrum Master certifications are desired.
6. ServiceNow Certified Application Developer is a plus.
7. Excellent communication and presentation skills with the ability to translate complex technical concepts.