ServiceNow Technical Lead

Responsible for performing as the team lead on project delivery in development, integration, testing, and deployment of ServiceNow solutions for our clients across various platform workflows:

• Workflow for IT Technology: ITSM, ITOM, ITAM, and AIOps
• Workflow for Employees and Customers: HRSD, LSD, CSM, FSM
• IRM/GRC, or Integrated Risk Management
• App Engine and Integration Hub as part of the creator workflow
• Prepare technical specifications as required deliverables.
• Provide oversight and unit testing of code along with guiding the project team and client in completing the UAT.

Qualification:

• Bachelor’s degree in Computer Science or a related technical field.
• Minimum 5 - 8 years of proven hands-on experience in ServiceNow or any other ITSM solution with clients.
• Must have ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist.
• Hands-on experience in development & deployment of ServiceNow or other IT workflows.