ServiceNow Architect

Your Role and Responsibilities

• Development experience in ServiceNow Platform features not limited to this list such as Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON
• Extensive knowledge of two or more Front End Technologies: HTML, JavaScript, CSS, XML
• High level of expertise in multiple system environments
• Provide advisory to clients on ServiceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform
• Extensive experiences in deploying ServiceNow ITSM aligned with ServiceNow Best Practices
• Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions
• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
• Drive product adoption of customer’s ServiceNow investments
• Manage technical governance, and a delivery operating model and governance

Introduction

As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Required Technical and Professional Expertise

• Degree in Computer Science, Software Engineering or equivalent
• More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role
• Success driving complex issues through analysis and resolution
• Large program experience leading end-to-end architecture and design
• Cloud application technology experience
• Experience helping customers deploy and see the value of the products they have purchased.
• Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

About Business Unit

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Country/Region

Singapore

State / Province

Central Singapore

City / Township / Village

Singapore

IBM Business Group

Consulting

Primary job category

Architect

Secondary Job Category

Other Architect

Role ( Job Role )

Application Architect

Employment Type

Full-Time

Contract type

Regular

Travel Required

No Travel

Company

(8340) IBM Singapore Pte. Ltd.

Is this role a commissionable/sales incentive based position?

No