Service Technician / Senior Service Engineer (West)

Detailed Responsibilities and Duties

• Troubleshoot and resolve industrial generators, electrical systems, and equipment to ascertain the cause of malfunction or breakdown.
• Offer alternative solutions to problems and provide relevant costing for materials and services beyond the scope of service contracted for Testing, Installation, and Commissioning.
• Assist in the installation of industrial generators, electrical systems, and equipment after repair or overhaul is completed.
• Assist in commissioning of industrial generators and/or engines, electrical systems, and equipment to ensure proper functioning upon completion of installation.
• Ensure adequate after-sales service by performing regular servicing and maintenance on power solutions delivered and contracted with CLLS.
• Provide technical assistance and advice to both sales personnel and customers.
• Assist the service engineers to coordinate, schedule, and plan service activities.
• Ensure service records are updated by preparing and submitting service reports promptly upon completion of every servicing assignment.
• Provide feedback on the performance of the engines and/or generators.
• Provide proper technical reports for work done including fault findings, causes, prevention, and rectification.

Education / Professional Qualification

• Min Nitec Electrical/Mechanical Engineering
• Min 3 years of relevant experience in a similar industry (min 1 year for assistant position)
• Able to communicate in English is a must
• Good computer skills in MS Office
• A Class 3 driving license is an advantage.