Service Technician

Position Summary

To provide efficient after-sales technical services and support, including assembly, pre-delivery inspection, delivery, installation and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

1. Technical Support, Quality and Service Standards

• Responsible for the successful completion of scheduled service jobs & ad hoc troubleshooting.
• Perform and complete all service jobs as assigned, ensuring equipment is in good condition before handing over to customer.
• Work in co-operation with supervisor, colleagues and vendors to fulfill job requirements and resolve technical problems in meeting the expectations of external customers.

2. Records and Documentation

• Responsible for recording and providing accurate and complete service reports upon completion of every service job or visit to facilitate follow up and/or warranty claim where appropriate.
• Prepare and upkeep all equipment related documents in accordance with the documentation system and procedure of Industrial Services.

3. EHS and Housekeeping

• To maintain proper housekeeping and discipline at workplace as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimize risk to self and others as well as damage to equipment and workplace.
• Act responsibly at all times to comply with the Environment, Health and Safety (EHS) policies, procedures and work instructions of the company.
• Able to produce Risk Assessment (RA) for related jobs at site.

Qualification

• Certificate or Diploma in Engineering disciplines.

Experience

• Minimum 3 years in machine maintenance and troubleshooting.

Knowledge & Skills

• Proficient in MS Office applications preferred.
• Able to interpret Electrical diagram and knowledge on instrumentation & Control.
• Fluent in both written and oral English.
• Have good discipline and work attitude.
• A good team player.

Working Location

• Changi Loyang