Service Technician

We are seeking a dedicated and skilled Service Technician to join our lighting team. You will be responsible for the installation, servicing, maintenance, and troubleshooting of lighting products and systems for residential, commercial, and industrial clients.

Key Responsibilities:

• Installation & Setup:

  • Install lighting fixtures, fittings, and smart lighting systems at customer sites

  • Ensure safe and accurate electrical connections according to local regulations

• Maintenance & Troubleshooting:

  • Perform routine maintenance, servicing, and repairs on lighting systems

  • Diagnose and resolve technical faults related to LED drivers, wiring, control systems, etc.

• Customer Service:

  • Attend to customer service calls in a timely and professional manner

  • Provide technical advice or demonstrations on lighting usage and features

• Quality Assurance & Reporting:

  • Ensure all jobs are completed with high workmanship and safety standards

  • Maintain accurate service records, job sheets, and customer feedback reports

• Support Sales & Projects Team:

  • Assist in showroom setups, lighting mockups, and on-site project testing when required

  • Provide technical input for product improvement and customer feedback

Requirements:

• Minimum NITEC or Diploma in Electrical Engineering, Facilities Management, or equivalent

• At least 1–2 years of relevant experience in lighting or electrical servicing preferred

• Basic knowledge of LED systems, smart lighting, wiring, and control systems

• Possess Class 3 driving license is an advantage

• Comfortable with hands-on work and traveling to customer sites

• Good communication and customer service skills

• Able to work independently and as part of a team