Service Sales Engineer

Responsibilities

• Grow Service sales by planning & achieving sales objectives & sales target
• Develop new account while maintaining existing account
• Create, plan and deliver presentation on various services as well as solutions catered to customer needs
• Establish and maintain strong rapport with client
• Prepare costing and contract quote
• Prepare sales report
• Attend to customers enquires, feedbacks and complaints
• Coordinate with colleagues to optimize sales effort
• Follow up & collection payment
• Collaborate with internal departments, such as technical teams, operations, and marketing to ensure seamless project execution and customer satisfaction.
• Any adhoc duties as assigned by HOD

Job Requirements

• Degree / Diploma in Mechanical Engineering
• Experience in ACMV or HVAC systems is advantage
• Possessed strong sales skills including prospecting, lead generation, negotiation, and closing deals. Effectively communicate the value proposition of maintenance contracts to meet client needs.
• Skilled in networking, rapport-building, and customer relationship management. Build and maintain strong relationships with clients, contractors, and other stakeholders is crucial.
• Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.
• Ability to analyze complex maintenance issues, identify root causes, and develop effective solutions is crucial. Troubleshoot problems efficiently and make sound decisions under pressure.
• Driven by results and able to meet or exceed sales targets. Demonstrated ability to achieve sales quotas and grow revenue streams is highly valued.