Service QA Lead - Training

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva, you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

The Service QA Lead - Training for Cytiva is responsible for collaborating with People Leaders to ensure we are meeting the training requirements of ISO 9001 and our QMS system within the Services organization. This role will also be responsible for collaborating with the QMS documentation lead when training needs to be completed for procedure updates, representing training during external audits, managing training metrics, and driving continuous improvement within the Services training program. This role will be responsible for conducting training in certain situations.

This position is part of the Hardware Solutions Service organization located in Singapore and will be fully remote. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.

What you’ll do:

• Ensure the Services organization is compliant with the training requirements of ISO 9001 and the Cytiva QMS while also driving continuous improvement.
• Collaborate with People Leaders to determine training required for associates and maintain the training plan for the organization.
• Collaborate with the Documentation lead to deliver training on updated procedures.
• Lead and facilitate training as needed.
• Host internal and external audits.

Who you are:

• Minimum, Bachelor's degree from an accredited University or College, preferably in a Science or Engineering discipline.
• 7 or more years of related quality experience.
• Comprehensive understanding of ISO 9001, ISO 13485, GMP, and CFR requirements.
• Strong analytical and problem-solving skills.

Travel, Motor Vehicle Record & Physical/Language/ Environment Requirements:

• Ability to travel abroad upon business needs (5%).
• Must have a valid driver’s license with an acceptable driving record within territory or locations.

It would be a plus if you also possess previous experience in:

• Pharmaceutical Equipment Services.

At Cytiva, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.