Service Engineer

Please note: Only candidates with the legal right to work in Singapore will be considered. Applicants without this eligibility will not be considered.
Rolls-Royce is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

A new opportunity has arisen for a skilled Customer Support Service Engineer like you to oversee and bring expertise to our team.

As a Customer Support Service Engineer in mtu Singapore, you will primarily be responsible for engine overhaul, repair, and troubleshooting related tasks.

Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defense vehicles, and for the oil and gas industry, as well as diesel and gas systems and battery containers for mission-critical, standby and continuous power, combined generation of heat and power, and microgrids.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer, and more competitive power.

Key Accountabilities

• Perform installation, commissioning, routine maintenance, troubleshooting, and repair/overhaul of mtu engines and associated equipment at customer locations or in the workshop.
• Independently manage field service jobs in accordance with work orders, ensuring quality standards and customer satisfaction.
• Conduct system acceptance tests with customers or their representatives, including performance verification and documentation.
• Diagnose and resolve mechanical or system-related issues efficiently and accurately.
• Provide timely and detailed technical service reports, including investigation summaries and corrective actions taken.
• Submit travel and job completion reports to document project milestones and service outcomes.
• Maintain a high level of customer service and represent the MTU brand with professionalism.

Qualifications

• Diploma or Degree in Mechanical Engineering, Marine Engineering, or a related technical field.
• 2 – 3 years of hands-on experience in the diesel engine/generator industry is required.
• Proven experience in servicing, troubleshooting, commissioning, and project execution.
• Strong mechanical aptitude with logical and analytical problem-solving skills.
• Excellent interpersonal and communication skills.
• Able to work independently with minimal supervision and thrive as part of a collaborative team.
• Willingness to travel locally and regionally as required.
• Knowledge of MTU engines and systems is a strong advantage.
• Familiarity with marine or power generation applications is preferred.
• Ability to read technical drawings and schematics.
• Comfortable working in field conditions and able to respond to service calls at short notice.

Why Join Us?

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer optimum performance

Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorization.

Job Category

Customer Account Management

Job Description

Location: Tukang, Singapore (West)

Posting Date

02 Apr 2025; 00:04

Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest, and most competitive solutions to our planet’s vital power needs.