Service Engineer

Empowering careers at ARJO
At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

What is the Opportunity?
A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team based in our Singapore office.

Reporting to the Senior Regional Service Manager, the role of Service Engineer involves applying your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions.

Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients, and caregivers.

Your role will involve:

1. Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services to hospital, nursing home, and home patients;
2. Collaborate with users and departments to understand needs and enable them with solutions;
3. Timely completion and reporting of documents;
4. Ensure accurate documentation on repairs/assessment/PM’s;
5. Respond to breakdown calls;
6. Promote service contracts;
7. Maintain the safety and integrity of all serviced products in accordance with Company Policy;
8. Be well presented and uphold the company's brand and guiding principles;
9. Operate within the company's OH&S guidelines including adherence to infection control policies and procedures;
10. Any ad hoc duties as assigned.

To be successful in this position, you will possess:

1. Diploma/Degree related to Engineering, Computer Engineering/Science, or related discipline;
2. At least 1-3 years of experience in IT network connectivity/integration-HL7 programming;
3. Technical background and/or knowledge of Autocad;
4. Strong analytical skills, meticulous, energetic, resourceful, and able to work under pressure;
5. Field experience preferably within the Healthcare or service-related sector;
6. Proven track record of providing exceptional customer service with good interpersonal and communication skills.

What we will offer in return:
Work in a highly engaged and vibrant workplace culture. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training, and opportunities for professional development.

Why diversity matters to us:
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive, and engaging environment – not only in the workplace but also within the communities that we serve, work in, and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

For more information about Arjo, visit www.arjo.com.

Successful applicants will be required to undergo relevant reference checks and a pre-employment medical check prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits.

We look forward to receiving your cover letter and resume!