Service Engineer

Job Summary

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air equipment at installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

1. Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
2. Conduct site and classroom training to customers on compressed air system.
3. Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
4. General service report writing for internal and external customers.
5. Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
6. Any other duties as specified by your Manager.

Basic Qualifications

1. Minimum NITEC/Diploma in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at installed bases.

Key Competencies

1. Customer Orientation
2. Ownership
3. Independent
4. Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What We Offer

1. Equity Grant
2. Employee Insurance
3. Medical Health Screening
4. Outpatient Medical & Specialist
5. Dental
6. Overtime & Allowances