Service Delivery Ops, Team Lead

This is an IT support group
Singapore
SGD 60,000 - 80,000
Job description
THE WORK: Are you ready to be an expert in Business Operation Management? You will be collaborating, managing teams, making key decisions, and providing solutions across multiple teams. Join us in this exciting opportunity!

Responsibilities:

  1. Collaborate with project managers to determine project plans and estimates
  2. Manage workload distribution to ensure responsibilities are met
  3. Monitor delivery performance and quality using metrics and status reporting

HERE'S WHAT YOU WILL NEED:
  1. Advanced proficiency in Business Operation Management
  2. Intermediate proficiency in Account Delivery Management
  3. A minimum of 2 years of experience in relevant related skills
  4. Bachelor's Degree in relevant field of studies

BONUS POINTS IF YOU HAVE:
  1. Advanced proficiency in Project Management
  2. Intermediate proficiency in Stakeholder Communication
  3. Expert proficiency in Problem-Solving
  4. Master proficiency in Data Analysis
  5. Intermediate proficiency in Quality Assurance
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