Service Delivery Operation Lead

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence.

Key Responsibilities:

1. Oversee the day-to-day operations of the service delivery team.
2. Ensure timely delivery of services and maintain high levels of customer satisfaction.
3. Manage the team's performance and provide guidance and support as needed.
4. Collaborate with other teams to ensure seamless integration of service delivery solutions.

Mandatory Skillset:

1. Communication Skills
2. Troubleshooting and Analysis Skills
3. Experience managing a team of more than 5 people.