A service crew member's responsibilities include taking orders, serving food and drinks, and providing customer service. They may also help prepare food and handle cash.
Responsibilities
Customer service: Provide friendly and prompt service, answer questions, and help customers with wrong orders.
Food and drink service: Present menus, take orders, and serve food and drinks.
Food preparation: Help prepare food, including cooking, cleaning, and wrapping.
Cash handling: Ring up orders, collect payment, and make change.
Billing: Prepare bills and itemize costs and taxes.
Order assembly: Check orders for accuracy and completeness, and pack for dine-in or takeout.
Skills
Communication: Be able to communicate well with customers and coworkers.
Food safety: Follow food safety regulations and have experience with food safety.
Cleaning: Be able to clean up after cooking and maintain cleanliness.
Physical fitness: Be able to work on your feet for long periods and work irregular hours.
Positive attitude: Be friendly, reliable, and punctual.
Service crew members work in hospitality, food services, and retail industries.