Service Crew

Job Description

1. Ensure that the restaurant is clean and tidy always
2. Ensure all workstations are fully stocked up and operationally ready
3. Ensure all soiled dishes are cleared from the stations
4. Prepare and turnover tables
5. Assist customers with their needs and requests
6. Take orders and process payment for customers with the POS
7. Contribute to customer service over various platforms
8. Follow food and beverage safety and hygiene policies and procedures
9. Maintain quality control procedures
10. Prepare for service (mise en place)
11. Implement operations for service excellence
12. Assist the team leader/outlet manager in running the daily operations
13. Any other duties assigned by supervisor from time to time

Job Requirements

1. Prior experience as a Service Staff for at least a year
2. Possess willingness to learn and a positive attitude
3. Ability to work under pressure and manage multiple tasks simultaneously
4. A team player with strong communication and interpersonal skills
5. Responsible and meticulous in completing tasks
6. Project a positive and professional image
7. Familiarity with POS systems and restaurant software
8. Ability to speak in both English and Mandarin will be advantageous

Benefits:

• 6 days work week
• Career growth and development
• Progressive and family-friendly culture
• AWS, performance bonus, staff meals, staff discounts