Service Coordinator (HVAC/North)

Responsibilities:

• Coordinate and schedule service appointments for HVAC systems in the North region.
• Receive and handle service requests and inquiries from customers.
• Assign service technicians to job sites and ensure timely arrival.
• Monitor and track service jobs to ensure completion within agreed timelines.
• Communicate with customers regarding service status and updates.
• Maintain accurate records of service activities, including work orders and service reports.
• Assist in managing inventory and ordering of service parts and supplies.
• Collaborate with internal teams to resolve service issues and ensure customer satisfaction.
• Provide administrative support to the service team as needed.

Requirements:

• Diploma/Degree in Business Administration or related field.
• Prior experience in service coordination or administrative support role, preferably in the HVAC industry.
• Knowledge of HVAC systems and terminology is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Attention to detail and ability to work in a fast-paced environment.
• Proficiency in Microsoft Office applications.
• Ability to work independently and collaborate with cross-functional teams.
• Willingness to work in the North region.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.