Service Coordinator

Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world, and our technical innovations are used to enhance well-known brands across multiple industries.

What joining us means

Here at Servomex, we deliver expert gas analysis and sensing solutions for a range of markets and industries, including semiconductor manufacturing, medical gas, power generation, and emissions monitoring – to name a few.

As part of the listed FTSE 250 Spectris Group, Servomex culture is centred around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we are proud to be creating cutting-edge technologies, products, and solutions that impact lives around the world.

What you will be doing

As Service Coordinator, you will be charged with a wide scope of tasks, which include invoicing, stock management, shipping (receiving and dispatching), order fulfilment (including packing), and data entry using SAP.

This opportunity is all about providing first-class customer service to our internal and external customers. The majority of communication will be via email.

This full-time position sits within our Global Service team.

What we are looking for

A successful career in customer service and administration within a technical environment, including experience in coordination, invoicing, shipping, stock management, and order fulfilment. It is crucial to be able to multi-task with the ability to meet competing deadlines. The role requires proficiency in using Microsoft Office, SAP, and ideally Salesforce.

English language skills are essential, and Chinese language skills are highly desirable.

A degree-educated applicant is preferred.

Job Type: Full Time, Permanent.

Servomex offers a comprehensive salary and benefits package commensurate with its status as a world-class organisation committed to high performance, customer focus, and employee empowerment.

At Servomex, we aim to empower people of all genders, ages, sexual orientations, cultures, backgrounds, or those living with a disability to pursue roles even if they feel they may not fully match all the criteria. We look forward to receiving your application.

Job reference: TW-SIN-464R

Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment that promotes and supports both physical and mental wellbeing, encouraging openness, flexibility, and a healthy work-life balance.

The Company is also committed to creating a culture of diversity, inclusion, and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential, and where fairness, inclusion, and equal opportunities exist throughout employment.

We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process, and you will be asked whether you require any such adjustments during the application process. Please note we will also make reasonable adjustments wherever possible to enable employees to complete their roles to the best of their ability.

About Us:

An acknowledged innovator in gas analysis technologies for more than 70 years, the company's continual leading edge in R&D and manufacturing ensures the delivery of high-performance, cost-effective solutions through a portfolio of dependable products ranging from portable gas analysers to complex process solutions. The company operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor, and healthcare markets.

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Working for Servomex

Unleash your true potential with a career at Servomex.

Become part of the Servomex team – with increasing demand within the gas sensing sector, we take our responsibility as the global leader in the sector very seriously. We offer a rewarding and thriving career, where your talent will be honed and unleashed.

As a global organization, we have many career paths that suit candidates from entry level, including graduates and apprentices, to experienced candidates seeking opportunities at leadership level. At Servomex, we understand that most of the best ideas come from our people, and we actively encourage our employees to be involved in company decisions, organisational changes, and innovation. The views and ideas of every employee are important to us.

Due to the agile nature of the business, many of our people start off on one career path and end up on another. Discovering and unleashing our employees’ potential is key to our success.

Diversity and Inclusion

Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment that promotes and supports both physical and mental wellbeing; encouraging openness, flexibility, and a healthy work-life balance.

The Company is also committed to creating a culture of diversity, inclusion, and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential, and where fairness, inclusion, and equal opportunities exist throughout employment.