Service Captain / Senior Server @ NAOH Korean Restaurant

About Us
A chef from a Michelin 3-star restaurant in San Francisco is opening an authentic Korean cuisine restaurant in Singapore, located within an automotive manufacturing facility in Jurong. We are currently seeking a talented and dedicated Service Captain to join our team. If you have a passion for traditional Korean cuisine and aspire to contribute to a high-end dining experience, we welcome your application.

Position Overview
The Service Captain will play a key role in leading the service crew, ensuring smooth front-of-house operations, and delivering impeccable service standards. This position involves managing guest interactions, supporting service flow, and ensuring a memorable dining experience for all guests.

Key Benefits

• Work-life Balance: Enjoy a 5-day workweek to maintain a healthy balance between work and personal life.
• Competitive Salary: A highly competitive salary package, based on your experience and skills.
• Transportation: Staff transportation provided from the nearest MRT station.

Responsibilities

• Supervise and coordinate the service crew to ensure smooth daily operations.
• Greet and host guests, ensuring they receive a warm welcome and exceptional service throughout their dining experience.
• Address guest concerns promptly and professionally to enhance overall guest satisfaction.
• Assist with staff training and development to maintain high service standards.
• Work closely with the kitchen team to ensure seamless communication and service flow.
• Ensure compliance with all safety, hygiene, and sanitation guidelines.
• Maintain an up-to-date knowledge of the menu, including seasonal items and specials.
• Monitor and manage table turnover to ensure efficient service.
• Assist in handling administrative tasks, including scheduling and inventory management.

Qualifications

• Korean or Singaporean National.
• Previous experience in a supervisory or leadership role in F&B is preferred.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a high-stress, fast-paced environment.
• Strong organizational skills and attention to detail.
• A passion for the hospitality industry and a commitment to delivering exceptional service.