Senior Vice President, Credit & Payment - HSBC Life

Job Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Vice President, Credit & Payment.

Principal Responsibilities

• To manage a team of onshore and offshore FTEs to ensure efficiency and due customer delivery.
• To review processes and workflows in order to close control gaps on clients' monies and account balances.
• To ensure functional requirements given to the new admin system are future ready.
• To nimbly lead and steer the Credit and Payment team through the changes.
• To track relevant KPIs with regards to payments and collections.

Requirements

• Relevant experiences in Credit and Payment or operations within the insurance industry.
• Strong analytical and problem-solving skills, ability to operate effectively and think innovatively to find solutions.
• Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines.
• Proactive, strong team spirit and strong supervisory skills.
• A person who is keen to learn with a positive work attitude.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.