Senior Technical Support Engineer

Job Responsibilities:

• Provide technical expertise support to customers and internal team members.
• Responsible for in-house application, customer application, and development support.
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers and internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization.

Job Requirements:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience; a Master’s degree will be an advantage.
• At least 5 years of experience in Semiconductor.
• Good knowledge of wire bonding operations and concepts.
• Wire bonding hands-on experience is required.
• Possesses good presentation skills; DOE skills are essential.
• Ability to work with minimum supervision and demonstrate good communication skills with customers.
• Willingness to travel overseas for customer on-site support.