Responsible for technical and administration activities for customers' IT infrastructure, which will include deployment, configuring, maintenance, upgrading, and migration of business-critical infrastructure such as servers, workstations, and system/network equipment.
Support and recommend system IT policies, standard operating procedures, and capacity planning for customers.
Perform proactive Level 2 technical support to troubleshoot IT hardware and enterprise software to resolve and restore services on customers' system/network IT infrastructure.
Work with the technical team, vendors, or individually to deliver onsite job tasks and projects in accordance with the work scope.
Requirements
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
At least 3 years of working experience in the related field is required for this position.
Preferably a Senior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.
Has an understanding of the basics behind the internet and corporate networking.
Have at least 1 year of working experience in a System Integrator environment or managing Corporate Enterprise IT Infrastructure Environment. Higher skillset and experience will be considered for the Senior System Engineer position.
Should have hands-on configuration, administration, and troubleshooting of WINTEL systems, virtualization systems, enterprise applications, and cloud solutions such as Office365 or IAAS. Knowledge of other platforms such as Unix and Linux is a plus.
Reasonably good communication and writing skills.
Team player, self-motivated, result-oriented, and highly independent.
Certification in MCSE, CCNA, or other industry-recognized IT certifications, or strong knowledge in systems will be an advantage.