Senior Supplier Quality Engineer, Infrastructure Reliability & Quality (IRQ)

Senior Supplier Quality Engineer, Infrastructure Reliability & Quality (IRQ)

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services Infrastructure Reliability & Quality (IRQ) engineering team provides engineering support for our data center infrastructure mechanical and electrical equipment (Air Handling Unit, Switchgear, Breaker, Panel Board, UPS, Transformers, Generators, ATS etc.), In Rack Power equipment as well as infrastructure security equipment (Cameras, Access Control, etc.) throughout their lifecycle. A critical piece of this support is ensuring the highest level of initial quality and ongoing support from our suppliers.

As a Supplier Quality Engineer you will interface with AWS Engineering teams, Procurement teams, Commissioning teams and suppliers to manage infrastructure equipment quality. Our Supplier Quality Engineer is responsible for supplier qualifications, quality monitoring at supplier sites, supplier quality issue resolution and supplier development and quality improvement initiatives.

In this role you will lead internal and external engagements with engineering, procurement, supply chain management, operations, finance, construction, and suppliers to deliver robust and resilient quality systems at our vendors and within AWS. You will identify supplier quality defects or waste in AWS processes, and drive new processes to eliminate the defects and prevent them from recurring without posing risk to availability. You will be responsible for developing the suppliers to bring them up to the AWS quality standards who build custom infrastructure electrical, electro-mechanical and security equipment for AWS. Sr. Supplier Quality Engineers will work closely with AWS product development and engineering teams and with infrastructure equipment vendors to monitor and improve the incoming quality of AWS equipment.

Travel required, both international and domestic, approximately 30-50%.

Key job responsibilities
In this role you will:

1. Develop, implement and maintain the supplier quality roadmap across engineering and procurement teams.
2. Verify AWS quality standards are met at suppliers through in-person and remote audits.
3. Define and roll out incoming inspection/first article inspection plans.
4. Drive supplier and product qualification and assessment processes in support of procurement teams. This includes effective resolution of any issues identified.
5. Monitor and report on supplier performance quality metrics and actions. Lead supplier quality issue resolution in partnership with engineering, construction and commissioning teams.
6. Develop and support suppliers with quality improvement initiatives and Key Performance Indicators (KPI). Provide a feedback mechanism from suppliers to internal teams on joint quality issues. Work on concurrent projects, sometimes in multiple geographical regions.

BASIC QUALIFICATIONS

1. Bachelor's Degree in Electrical, Electronic, Mechanical & Manufacturing Engineering or similar related field.
2. 8+ years of industry experience in quality/manufacturing engineering.
3. 8+ years in a quality management function with direct interaction with suppliers.
4. Demonstrated experience in quality control and testing of electronic components and assemblies.
5. Experience in electronics manufacturing and PCBA (Printed Circuit Board Assembly) processes.

PREFERRED QUALIFICATIONS

1. Master's Degree or PhD in Electrical, Electronic, Mechanical, Manufacturing Engineering and Industrial Engineering or related field.
2. Expert knowledge in manufacturing processes, ISO-9000, quality control plans and failure analysis or problem-solving methodologies.
3. Experience with PCB/PCBA manufacturing processes, inspection techniques, and quality standards (IPC standards).
4. Six Sigma certification/ Lean certification with high proficiency in Excel and the creation of tables, data, dashboards, reports, including advanced analysis features.
5. Proven experience in working with external design and manufacturing supply chain partners.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.