Senior Specialist Facility Services

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference to billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Senior Specialist Facility Services - Your future position?

In this role, you will be the on-site key point of contact for employees and the IFM vendor. You will work with the IFM vendor to manage and resolve soft facilities operation issues. Your role is also to ensure our IFM vendor meets all key performance indicators as set out in the management contract.

Sounds interesting? In this exciting role you will also be responsible for:

1. Internal Stakeholder Management

• Proactively engage internal stakeholders to ensure that service expectations are met.
• Build and develop effective stakeholder relationships across multiple levels of the organisation.
• Act as the on-site key point of contact for the IFM vendor and employees.
• Implement and ensure escalation procedures are in place and observed for problem reporting.
• Organise and manage Givaudan's IFM Committee.
• Co-ordinate and monitor the contractor management program.
• Provide advisory to the IFM vendor on operational issues.
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management reports for Givaudan's Management Committee and IFM committee.
• Provide feedback on the IFM's staff and suggest relevant training to the IFM.
• Administer the master data for the approval process in the vendor's application.
• Negotiate the terms with the IFM vendor with support from IM&S.
• Together with stakeholders, develop initiatives and strategies that lead to cost savings and service improvement.
• Active review of service offerings through IFM.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and can bring an excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

• Above 5 years' experience in managing various soft facilities.
• Candidates with training and experience from hospitality and service industries are welcomed.
• Exposure to office, laboratory, or manufacturing environments is an advantage.
• Knowledge of vendor management for outsourced services is preferred.
• Bachelor's degree in facilities management, building, business, engineering, or other related fields.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate, and learn from other talented and passionate people across disciplines, regions, and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers, and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.