Senior Solutions Engineer

Join us as we pursue our exciting new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

As a Splunk Senior Solutions Engineer (SSE), you’ll be the primary technical resource for the assigned Enterprise accounts specifically covering the Regional market. Our clients and partners span all business sectors and sizes.

This is an opportunity to work at a company that is changing the way information supports business decisions. You will be responsible for actively driving and running the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services.

Splunk Solutions Engineer will answer technical inquiries from customers regarding Splunk technology, features, solutions, applications as well as eloquent Splunk technology and product positioning to both business and technical users. You will identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and maintain positive relationships with our customer's technical staff.

You must be able to identify all technical issues of your assigned customers to assure complete customer happiness through all stages of the sales process, and you must be able to establish and maintain positive relationships throughout the sales cycle with our customer's and partner’s technical staff. You will work closely together with the Partner Responsible for the opportunity if required.

Responsibilities:

• Demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows
• Willing to travel to visit partners, prospects and customers, and to engage in onsite customer and partner work when required
• Experience responding to functional and technical elements of RFIs/RFPs is also relevant.
• High-reaching with a proven record in technical software/hardware sales and knowledge of technology
• Strong presentation skills and able to communicate clearly and expertly
• Ability to be organized and analytical, and eliminate sales obstacles using creative and adaptive approaches
• You should be comfortable working for a multifaceted technical organization with a fast-growing partner and customer base

Requirements:

• At least 8 years of proven experience in selling and supporting software products to IT organizations
• Experience in delivering sales and technical enablement workshop or webinar to customers
• Proficient in either IT, Security or Dev Ops solutions.
• Experience and familiarity with IT management products and services.
• Experience with networking, server, application and development technologies
• Domain expertise with IT Operations, Application Management and/or security/compliance is desirable.

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.