Senior Sales Associate/Sales Associate

About the role
This full time Senior Sales Associate/Sales Associate position is for Alice + Olivia, a globally renowned contemporary fashion brand celebrated for its bold designs and empowering style. Rest assured, your role will be directly with Alice + Olivia, contributing to the creativity, innovation, and excellence that define our brand.

What you'll be doing
In this role, you will be responsible for providing exceptional customer service and supporting the overall operations of the store.

• Accountable for reaching personal sales goals and contributing in achieving the store goal
• Utilize company selling tools to ensure customers receive excellent customer service
• Maintain current product knowledge and utilize it to maximize daily sales
• Accountable for maintaining and updating client books with detailed information on customers
• Develop and maintain client relationships
• Ensure image and grooming standards are professional and reflective of the brand. Maintain company visual standards at all times.
• Handle daily store operations
• Provide support in-store operations, including sales, inventory movements, etc.
• Comply with all point of sale policies and procedures
  

What we're looking for

• A brand ambassador who is energetic and has an outgoing and friendly personality
• Strong customer service orientation and the ability to provide a seamless shopping experience
• Ability to establish and maintain long term relationships with customers through offering impeccable customer care
• Excellent communication and interpersonal skills while maintaining a professional attitude
• Provides support to in-store operations, including sales, inventory movements, etc.
• Passion for the luxury retail industry and knowledge of high-end products and trends
• Willing to work during weekends and public holidays
• Nitec, 'N' Level or above
• Immediate availability or on short notice is highly preferred
• 2-years in fashion retail experience

What we offer
We are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary package, we offer a range of benefits, including:

• Guaranteed commission for the first 3 months of employment
• Annual leave of up to 15 days
• Medical and dental benefits
• Accessible working location (i.e. near MRT)
• Opportunities for career development and advancement
• Comprehensive training programs
• Discounts on our products